Seat map editor
Sections, rows, aisles and price tiers. Mix reserved sections and general admission in one event.
Ticketing
Sell seats the way your house actually works
Reserved and general admission in the same event, sold online and at the box office, checked at the door, with the donation and refund details that a theatre has to get right.
In pilot testingEverything on this page is built. None of it has run a real customer event yet. Online purchase of season and flex passes is planned, not built.
Reserved and accessible seating
A seat map you can change after tickets are on sale
Build the map once, reuse it for every show, and attach it to a performance. Each price tier becomes a ticket type, and buyers choose their own seats.
Safe edits mid-sale
A seat that is sold, held in a checkout or tied to a live ticket is pinned. A save that would move or delete one is refused, with the seats listed.
Accessible seating
Wheelchair, companion and aisle-transfer seats start on hold and are released by a rule you choose: when the section sells out, a set number of days before, or by hand with a reason. Every release is logged. Designed to help you meet your accessible seating obligations; check the rules that apply to your venue.
Holds that expire
Seats are held for the buyer for ten minutes during checkout, then released. If a late payment arrives after a seat is gone, the order is refunded automatically.
Passes
Season and flex passes
A season pass holds one seat at each included show, with a renewal window and priority for seat selection. A flex pass is a set number of tickets to use across included shows.
What works today
Your staff sell passes at the box office by cash, check, invoice or external card, or issue them as comps. Pass holders redeem tickets from a private link.
What is planned
Buying a pass online through Stripe is not built yet. If that matters for your first season, tell us and we will say where it sits.
Box office and door sales
One system for the website, the window and the door
Cashiers open a shift with a float, sell for cash or record an external card sale by reference, issue comps with a reason, void sales and close out with a reconciliation. Will-call lists are built in.
- Shifts with cash float and change calculated
- Comps with a reason and an event cap
- Voids recorded against the cashier
- Full card numbers are refused: external card sales store a reference only
Selling tools
The things you end up needing by the second week of sales
Waitlists
When a ticket type or seat tier sells out, people join a list. When a refund or expired hold frees a seat, the list is told in order, each person gets a time-boxed claim link, and the seat is reserved while they decide.
Promo codes and sales windows
Codes for members, press or groups. Open and close sales on a schedule. Free RSVPs and paid tickets in the same event.
Donations with receipts
Ask for a gift at checkout. Receipts show what was paid, the value of the seat, and what is left as the gift. See the theatre page.
Refunds
Refund from the order page. Your refund policy is published by version, each order records which version the buyer saw, and a dispute evidence packet is one click away.
Tickets that do not depend on an image
The emailed ticket has a QR code, the seat and a link, all in text as well, so a blocked image does not strand a guest.
Reports and exports
Sales by day, channel and ticket type, the attendee list, seat occupancy, and a payout reconciliation that matches Stripe charges and refunds to orders.
Door check-in
Offline-capable check-in with plain results
Staff scan with a phone browser. The scanner downloads the list for the event, so it keeps answering if the lobby network fails, and it syncs when the connection returns.
- Valid, already scanned and refunded are different, clear screens
- Seat and ticket type shown on the result
- No scanner hardware to rent
Camera access is needed on the scanning phone. Scanning speed in a real queue is something we will measure in pilots, not promise here.
Price on the page
The price the buyer sees is the price they pay
Prices are shown all in, with no extra line appearing at the end of checkout. The principle we are building to is one all-in price for buyers, with you choosing who pays the fees. The rest is on the pricing page.
See if it fits your house
Send your seat count, show dates and how you sell today. We will tell you what is ready.