Concerts and venues

Fill the room, get people through the door, and reach the fans who could not come

General admission, reserved tiers or both in one show. Fast, honest check-in. A ticketed stream with replay for the audience outside the building.

In pilot testingBuilt and tested. No venue has run a live show on it yet, so we are choosing pilot venues carefully and will say what we have not proven.

Check-in Sample Show, Sat 7:30 Valid Checked in Sample Guest Orchestra, Row B, Seat 5 Ticket type: Adult Scan next Offline list loaded Already scanned Used at 7:12 PM Staff see this on the spot and decide what to do. ! Refunded Do not admit Refunded tickets are flagged at the door too.
Illustration. Sample scan results. Names and seats are made up.

Selling

The tools a run of shows needs

GA, reserved or mixed

Standing floor and seated balcony in the same event, each with its own tiers and capacity.

Promo codes and sales windows

Presales, member codes, press and group offers, with open and close times.

Waitlists

When a show sells out, people queue. Returned tickets go to the list in order, each with a short claim window.

Box office and door sales

Cash, comps and voids with a shift report, plus will-call for guest lists.

Refunds and cancellations

Refund from the order page. Refunded tickets are flagged at the door and lose stream access.

Settlement exports

Sales by day, channel and ticket type, plus a Stripe payout reconciliation.

At the door

Scan with a phone, see a clear answer

Valid, already scanned or refunded, in large type, with the seat or ticket type underneath. The scanner works from a downloaded list when the network does not.

  • Duplicate scans are flagged, not silently accepted
  • Seat or ticket type shown under the result
  • Camera permission is the only thing the phone needs
ADMIT ONE Sample Show Title Sample Theatre, Main Stage DATE Sat, 7:30 PM SEAT Orchestra B-5 The code and seat are also in the email text. Sample, not scannable
Illustration. A sample ticket. The pattern is decorative.

For fans elsewhere

A ticketed stream with a replay window

Sell stream tickets next to room tickets. Each stream ticket opens one viewer page, limited to two devices by default, with chat you can moderate or turn off. Replay is optional and has its own terms.

Music rights are your responsibility, and we ask about them

A concert stream involves performing-rights licences for the music and, for covers, permission from rights holders. Before a stream can go live you complete a rights record with your licence details and a statement about the music. We enforce the dates, viewer cap and replay terms you enter. We do not grant licences, and a completed record is not a legal opinion. Platforms that carry your stream elsewhere may also mute or block music they detect, which is one reason a private, ticket-gated page can be the safer place to show it.

Production

No camera team? We can bring one

Cameras, a switcher, an operator and a backup uplink, rehearsed with your sound and lighting people before the night. It is scoped and quoted per event.

Read about the production service

LIVE 720p Auto 1080p 720p 480p Live chat Host (pinned)Doors for the next show at 7. Sample A.Sound is great from here. Sample B.Wish I was in the room! Sample C.Bravo to the whole cast. Say something kind Sample Show Title Streaming live from Sample Theatre Quality adapts to the viewer's connection. 1080p is the top rung, limited by what the venue sends us.
Illustration. A sample viewer page, not a real show.

Tell us about your venue

Capacity, how you sell today, how many shows a month. We will say what we can do now and what a pilot would involve.

Talk to usPricing